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Not able to extract more than 500 issues using jira python api.

 i am using Jira-python API to extract description and summary from jiras in my project. My project has around 1700 issues. but i am only able to extract a max of 500 issues. I am extracting all issues in a data frame using pandas.  i followed this approach given in this link . But unable to fix it. kindly help.

extracting data from jira


from jira import JIRA
jira = JIRA('')
block_size = 1000
block_num = 0
allissues = []
while True:
start_idx = block_num*block_size
issues = jira.search_issues('project=XD', start_idx, block_size)
if len(issues) == 0:
# Retrieve issues until there are no more to come
block_num += 1
for issue in issues:'%s: %s' % (issue.key, issue.fields.summary))


2 answers

1 accepted

1 vote
Answer accepted

Hello @xoxo ,


What is the value of your server's (found in System > Advance Settings)? By any chance is it 250? 

I am not that familiar with Jira-python API but I believe it is calling Jira server's Search REST API underneath the hood, hence, will be used as the limit.

If your is not 1000, try changing your block_size to your default max value, then I think it should be ok.




0 votes
4 D I'm New Here Jun 08, 2022


it should be possible to use the maxResults parameter in your call "jira.search_issues", for example "maxResults=1000"


If you need to get more than 1000 items, just try "maxResults=False" that allows retreiving all possible items without limitation

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