Start Task button does appear when trying to transition an issue from "Open" to "In Progress" (an exception is thrown - see below snippet of the log).
I did some research and found that com.opensymphony.user is no longer used in Jira 5.0 onwards. Also, I have found some related entries in the forum, and followed the instructions to try to resolve the problem, but no joy.
The steps I followed were:
In addition to the steps above, I have removed the old versions of my plugins that were not compatible with Jira 5.0 from .... \WEB-INF\classes\atlassian-bundle-plugins.zip.
I am running Jira 5.0.1#721 on Tomcat 6.0 on Windows 2008 Server R2.
Is there anything else that must be done?
Any help is much appreciated.
The exception below is being thrown when I browse an issue:
I've had this a couple of times, and it's always been plugins that were compiled for v4 (using opensymphony) and being plugged into v5 without being recompiled for it.
It looks to me like you are on the right track, as you've been looking at plugins, but I think you need to go further and remove ALL the user installed ones. If that makes the error go away, or at least change, you can then use the UPM to re-install the ones you need one at a time.
If that doesn't change the error, then check the "modified files" section in the System Info page - there may be some core code modifications that have been carried into your version and need removing.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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