Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

No strike through on issues that are Done or Completed?

About two days ago, whenever an issue has been set as Completed or Done it would be displayed the issue strike-through, but now it's shown with no difference from any other status, is there a reason why this changed? 

2 answers

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 15, 2020

Can you check to seee of the resolution is being set? In the detailed view you should see a check mark ✅ and the word Done or similar just to the right of your Completed or Done status. If you do not then this is the cause. A common scenario is where automation is closing issues and the rule doesn’t include an action to set the resolution. Or someone has changed the workflow,

in the transition add post function "The Resolution of the issue will be set to Done."  The weird thing about Jira is that one can tell they had different teams that did not share UI.  If you created a project via the team managed template then you will see check marks, but if you create a project based on the company managed template you will see the issue ID crossed out and no check mark.  really weird and I would like to see the checkmark and cross out maybe.

Don't forget that if one has a transition out of Done backwards then you have to add a post function "The Resolution of the issue will be cleared." to remove the strikethrough or checkmark

Suggest an answer

Log in or Sign up to answer