No emails being delivered since Web host / MX record change

My web host changed servers and the MX records were swapped in the process (using G Suite.) Ever since then myself and a few other users are not recieving email notifications from Jira Issues.



1 answer

This widget could not be displayed.

Hi James, 

Did your web host update your domain's DNS for you, or do you need to go update them manually? I would recommend checking your domain's MX records and make sure they match exactly the new MX records:

MX Lookup Tool

Kind Regards,

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted 14 hours ago in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

41 views 1 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you