No emails being delivered since Web host / MX record change

My web host changed servers and the MX records were swapped in the process (using G Suite.) Ever since then myself and a few other users are not recieving email notifications from Jira Issues.

 

 

1 answer

0 votes

Hi James, 

Did your web host update your domain's DNS for you, or do you need to go update them manually? I would recommend checking your domain's MX records and make sure they match exactly the new MX records:

MX Lookup Tool

Kind Regards,
Shannon

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

25,386 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you