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No Access to Jira - Technical Issue

Natalie Keane
Natalie Keane
Contributor
January 17, 2025

Jira was working fine yesterday, but when going on today it's coming up saying 'Something is wrong at our End. 

Hash 1KGW0QY Trace 357405ab3f5b412f887cdb0bc63996ca'

 

Please can someone urgently help? 

Thank you in advance. 

Natalie 

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Nikola Perisic
Nikola Perisic
Community Leader
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January 17, 2025

Hello @Natalie Keane , have you cleared your cache and tried with incognito mode? If you still face this issue, you should contact Atlassian support: https://support.atlassian.com/

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Manoj Gangwar
Manoj Gangwar
Community Leader
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January 17, 2025

@Nikola Perisic He is on a free plan so can't raise a ticket with atlassian. 

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Nikola Perisic
Nikola Perisic
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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January 17, 2025

@Manoj Gangwar As an alternative, a free premium plan is always an option which can be cancelled at any time.

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