Ive recently joined a new organization and am quickly being identified as the "unofficial" JIRA expert. Ive used JIRA as a user for the past 4 years but have not really scratched the surface of administration as of this point. Ive built new workflows and customized new fields, primarily learning from youtube and google searches.
What would is recommended to a new administrator that are must know items or topics for success? Would love to see some content that would be helpful to refer to.