In JIRA 5.2 when I use 'Send E-mail' function on the Administration page to send a broadcast, it arrives with all the line breaks removed, which really screws up the readability. This ocurrs using both Text and HTML formats. Part of the reason may be that the JIRA server is Linux while the SMTP server is Windows and there is some issue with converting \'n to \cr\lf. However the problem does not ocurr with other JIRA notifications.
Hey there, Mario.
I noticed that it has been a while since you receive any response here. Have you raised a ticket in the following link:
You will be able seek help from the support engineers regarding the questions that you have here. If you have not, I would kindly suggest you to do so.
Hope this helps and all the best.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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