Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
Level
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

New View: Attachment preview has a black bar

When I click on an attachment to view it, there is a black bar at the top of the window that covers part of the content.  For example, if the attachment is a text file, I can't see the first three lines and part of the fourth line is also covered.

1 answer

1 accepted

0 votes
Answer accepted

Hello Russ,

Thank you for reaching out to Atlassian Community!

On the file preview, there is a shadow on the top of the window, but it’s possible to see the text normally. I added a simple text file to test. 

- https://share.getcloudapp.com/DOuDQoG6

Just for a better understanding of the issue, can you please share with us a screenshot of the issue?

Is it happening with any type of file or specific ones?

Kind regards,
Angélica

One file is has the extension CSV.  I'm seeing it like this (normal size font, line numbers, under the bar):

Screenshot 2021-04-08 104140.png

But playing with it some more, sometimes it comes up like this (24 point font, no line numbers 2 inches away from the bar and from the left side):

Screenshot 2021-04-08 104331.png

I'm doing the same thing in both cases. Just clicking on the attachment.  This second display I'm seeing for other text files.  I really don't want to look at a 200 line exception log in this huge font. :)

Thank you for sharing the details, Russ.

I was able to replicate it now with a CSV file. The three first lines are hidden on the preview:

Screen Shot 2021-04-09 at 09.40.20.png

There is a bug related to this issue:

Regarding the second issue, I was able to replicate with .xlsx files. There is a feature request suggesting improvements for the preview when it comes to Office files: 

On the bug, click on “This affects my team” and on the feature, click on “Vote”. Also, please, watch both of the tickets to receive updates.

Thanks.  It seems that it sometimes sees the .CSV as a "normal" file and sometimes as an Office file.

Like Angélica Luz likes this

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you