Need to search Similar issue to display when we create a new one to avoid duplicate

kponnus1 October 23, 2024

We have a need to restrict duplicate issue creation in our project., so achieve this when we create a new issue based on text we enter in Summary we need intelligence to display similar issues created previously in the project.

So we need a search similar to AI search attached while creating issue ticket to avoid duplication.

is there any way to achieve this or any Cloud Fortified Plugin supports this functionality to add in our Jira

 

AI.png

3 answers

0 votes
Asad
Contributor
October 23, 2024

Short answer: sorry you can't
Other solution: try an extension from marketplace: https://marketplace.atlassian.com/

hope this answers your question. 

0 votes
Deniz Oğuz - The Starware
Rising Star
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October 23, 2024

Hi @kponnus1 ,

I can recommend our own app, "Similar and Related Issues Finder". You can configure it for issue creation screen as you have requested. It is not "Cloud Fortified" yet, but it will be until the end of November. 

0 votes
Manoj Gangwar
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 23, 2024

Hi @kponnus1 Welcome to the community!

In Jira software project type, it is not feasible without plugin. I have checked and found below plugin.

Duplicate Issue Detector": This app can automatically detect and flag potential duplicates based on the summary and description.

kponnus1 October 23, 2024

Please share the Duplicate Issue detector APP link., is it cloud fortified?

Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 23, 2024

Ahh, it's only for dc. You can check @Deniz Oğuz - The Starware suggestion

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