Need to make Custom Value mandatory when from one status to other ticket has been changed

[T R Vinod Kumar]

For Example I have created new custom field which should be mandatory at the status level changed i.e from "To Do" to "In Progress". By that I need to know the value of field should not be empty or by any team value has been given.

[Marios Marneros · Accepted solution]

Hey @T R Vinod Kumar , welcome to the Atlassian Community!

You will need to have a direct transition from "To Do" to "In Progress". On that transition you will need to add a screen. The screen needs to have the field you want to be mandatory. On the same transition you will need to add a Validator - Field Required Validator. You will need to select the field you want to have as mandatory. You can add a custom message to show to the user. Then save your workflow and test it that it works! You should see a screen appear when transitioning the issue that has the field. You will not be able to proceed until you enter a value in the field!

I hope this helps! Please accept the above solution if it works for you! Let me know if you have any additional questions.