Need to capture results from multiple testers

[Scott Ringer]

I have a JIRA instance used for bug tracking a fed-level government application. Each state needs to test an issue fix before the code is released into production. How can I capture each QA Testers test results (Which includes 4 custom fields - O.S., Database Tested, Version Tested, Pass/Fail Results) in a way that can be easily viewed in a dashboard.

[Scott Ringer · Accepted solution]

I decided to treat each QA Testing event as a custum subtask with the custum fields that I needed. I also made the custum fields viewable from the main JIRA Issue and created a shared dashboard for everyone to see the testing results.

[EddieW]

You may want to consider a test management tool, and integration with JIRA.

Otherwise some workarounds could be found through a workflow event and a scripting plugin.

For instance when an issue of a particular type moves from "Under Development" to "User Testing" you could automaticly spawn a number of child tickets. You could even use a custom group/user field for a list of assignees to generate tickets for.

https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

https://jamieechlin.atlassian.net/wiki/display/GRV/Post+Functions

Or if you need more power/comfort then groovy scripts you can write your own java class to act as a post-function

https://developer.atlassian.com/display/JIRADEV/Workflow+Plugin+Modules#WorkflowPluginModules-Functions