Need to add customised label if a custom field has value

[Naveen kumar]

I have created a scripted custom field and if the field is not empty i want Incident to be added as label in the ticket along with other labels and if its empty i want No_Incident to be added in the ticket. I have tried my best to create the script using behaviours but none of them works. can you helpme with the script please

[Shiva Kumar Hiremath]

Hello Naveen,

You can achieve that using Automation,something similar like Trigger>>>Field Value changed
>>>select the field     Action>> Edit issue     

[Bharat Kalia]

Hey @Naveen kumar - Have you tried doing it via an automation rule? just curious if the script is actually needed or not. 

Thanks,