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Need to add customised label if a custom field has value

Naveen kumar_236kcb

I have created a scripted custom field and if the field is not empty i want Incident to be added as label in the ticket along with other labels and if its empty i want No_Incident to be added in the ticket. I have tried my best to create the script using behaviours but none of them works. can you helpme with the script please

Accepted answers

All comments

Hey @Naveen kumar - Have you tried doing it via an automation rule? just curious if the script is actually needed or not.

Thanks,

Shiva Kumar Hiremath

Hello Naveen,

You can achieve that using Automation,something similar like Trigger>>>Field Value changed
>>>select the field Action>> Edit issue

Naveen kumar_236kcb

we dont have automation plugin to achieve it, we currently have scriptrunner.

Shiva Kumar Hiremath

Hello Naveen,

Jira automation is free and its available Jira cloud,let me know whether you are using JIra Data center or cloud.

Thanks
shivakumar

Naveen kumar_236kcb

import com.onresolve.jira.groovy.user.FieldBehaviours

import groovy.transform.BaseScript

@BaseScript FieldBehaviours fieldBehaviours

def customFieldA = getFieldById("customfield_25202")

def customFieldValue = customFieldA.getValue()

def labelsField = getFieldByName("Labels")

if (customFieldValue ) {

labelsField.setFormValue(['Incident'])

} else {

labelsField.setFormValue(['No_incident'])

}

This script is not working , not sure where it went wrong

Naveen kumar_236kcb

Jira Data center

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