Hello ,
who can suggest me a plugin SLA to calculate time for issue to be resolved ?
i need do define time to resolve issue and having a dashbord to know what's issue is taking more than time reserved
First, have you considered JIRA Service Desk? Which has all of that?
Second, if you're not going with JSD, have a look at https://marketplace.atlassian.com/search?product=jira&query=sla
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