Need Help on Automation

Rahul
Contributor
September 27, 2023

Can we create multiple issues at once through automation when an issue moved from one status to another status

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3 votes
David Blank
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September 27, 2023

Hi @Rahul ,

 

This is exactly how I'm using automation. You can do that and much more!

 

You can create them as children of the issue that triggered the automation or they can be completely unrelated.

 

At a really high level I would do this:

Trigger: Issue Transitioned

Condition: Issue does not have any subtasks

Action: Create 3 Subtasks, using the summary and due date from the issue that triggered the automation

 

There are other considerations such as, should it apply to issues on one project, multiple projects or globally? Should it run if another automation rule triggers it?

Screenshot 2023-09-27 at 8.38.38 AM.png

Mathew Lederman
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September 27, 2023

Couldn't agree more with this response. Only addition I would make is to check for the Sub-task Summary so you're not duplicating sub-tasks every time you transition the issue.

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David Blank
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September 27, 2023

Thank you @Mathew Lederman ! This is what I was attempting to do by checking that subtasks are not present on the issue that triggered the automation , but comparing the summary would be a more robust solution for this.

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