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On our velocity chart, we are seeing someone else project sprint and when we click on other project sprint than sprint is pointing to my project sprint.
Can you please let me know what action should i take here.
We have discovered that this can also happen if a ticket was in another board's sprint when the sprint was closed. That closed sprint now becomes a permanent record on that ticket and if that ticket is passed to a new team/board that the previous board's closed sprint will show up on the new boards velocity report. We have not found a way to fix this issue aside from reopening the closed sprint, removing it from the ticket in question, and then re-closing that sprint. It would be great to fix this issue, as the workaround is not feasible and the incorrect sprint data impacts velocity calculators.
Actually there is a better workaround. You can do a bulk change on the issue with the closed sprint in it to set it to a future sprint in the desired board. That will also apparently clear out the closed sprint value in the ticket. An easier workaround, but still pretty dumb that it's required.
Hello @Kevalkumar kaneria
Welcome to the Atlassian Community.
The behavior where a Sprint created on a different board appears in the reports of another board typically happens when someone added that Sprint to any issue returned in the board related to the report.
Allow me to provide you with some details on what can cause this issue so we can be on the same page:
Just like Boards, Sprints are completely independent, so it can be added to multiple Projects or Boards, just like described in the KB below:
Here are some of the actions that could cause this behavior:
1 - An issue is moved from one project to another. If the Sprint from the previous project is not cleared from the moved issue, the sprint related to the issue will start displaying in the new board and its related reports
2 - The board filter is edited, returning the issues also included in a different board and with different Sprints
3 - Any issue was manually added with the Sprint of a different project
The steps to identify which issues from the board are/were added to the Sprint returned in the reports would be:
- Navigate to the board where the Sprints are unexpectedly appearing > board settings >Edit filter query
- At the end of the filter query (before the ORDER parameter), add the following parameter with the name of the Sprint that is wrongly displaying in the board and run the query, butdon't save it:and sprint = "Sprint ID"
- Now, you have the issues that are wrongly configured with the Sprint. You can change it to the correct Sprint of your project or clear the field, optionally using thebulk operation feature.
Let us know if this information helps.
As you see this graph that blank space sprint is from other project and that sprint has different name and it doesn't not have have commitment or anything as you can see below, but it is pointing to Sprint 5 which is middle of in between. Do you think changing name of sprint or deleting sprint would help or do i have go through above step to investigate.