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My filter is showing Something went wrong

Vinay C S
Vinay C S Sep 19, 2023

My filter is showing Something went wrong.

On the Log, it shows unexpected-error.

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Kseniia Trushnikova
Kseniia Trushnikova
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Sep 20, 2023

Hi @Vinay C S,

Please share the full screenshot so we can better understand the problem?

Thank you.

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Vinay C S
Vinay C S Sep 20, 2023

Please find the below screenshots for your reference. It was working fine till 19-Sep-2023.

image.pngimage.pngimage.png

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Kseniia Trushnikova
Kseniia Trushnikova
Community Leader
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Sep 20, 2023

@Vinay C S, I'd recommend you to create a support request at  https://support.atlassian.com so the Atlassian support can analyze the logs of your Jira instance. I can't see any active Jira incidents right now: https://status.atlassian.com/

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Vinay C S
Vinay C S Sep 20, 2023

Hi Kseniia,

 

I am not able to raise a request. Please help me understand the way forward.

No one in our team is able to access this Project.

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Kseniia Trushnikova
Kseniia Trushnikova
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Sep 21, 2023

@Vinay C S, I'm sorry to hear that. Please use this form to create a support request: https://support.atlassian.com/contact/#/ Fill the dropdown fields to provide info about your issue.

Your issue looks tricky and I believe the support can look into it thoroughly.

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