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My Jira board (project) is not shown to me.


When I open my board they show me this error. 


Your Atlassian Cloud products are suspended

Your subscription for Atlassian Cloud hasn't been renewed.
If you're a site admin, go to
View site bill to update your payment details.
Can you please let me know how I can see my board.
Its urgent please help me asap.

1 answer

Hello, may I ask which type of plan are you using, is it free?

Yes , its free.

Now my board is visible to me.

Like Sanjog Sigdel likes this

Can you please let me know that why this issue arrive again and again?

I faced same issue at 9th Oct.

The first thing that comes to my mind is that usually when this happens is either of the permissions or even the filters of the boards. 

ok, can you please let me know which filters and permissions?

ok, Thanks for your support.

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