My Jira board (project) is not shown to me.

[Shivangi]

When I open my board they show me this error. 

Your Atlassian Cloud products are suspended

Your subscription for Atlassian Cloud hasn't been renewed.
If you're a site admin, go to admin.atlassian.com
View site bill to update your payment details.

Can you please let me know how I can see my board.

Its urgent please help me asap.

[Perisic Nikola]

Hello, may I ask which type of plan are you using, is it free?

[Shivangi]

Yes , its free.

[Shivangi]

Now my board is visible to me.

[Shivangi]

Can you please let me know that why this issue arrive again and again?

I faced same issue at 9th Oct.

[Perisic Nikola]

The first thing that comes to my mind is that usually when this happens is either of the permissions or even the filters of the boards. 

[Shivangi]

ok, can you please let me know which filters and permissions?

[Perisic Nikola]

I assume that someone else created the board. The issue may be occurring since they haven't shared a filter with you. 

More information can be found here: https://community.atlassian.com/t5/Jira-questions/i-am-not-unable-to-see-Jira-Board/qaq-p/1083348#:~:text=Jira%20considers%20the%20filter%20and,board%20won%3Bt%20be%20accessible.&text=Alexey%20Matveev-,Rising%20Stars%20are%20recognized%20for%20providing,quality%20answers%20to%20other%20users.

[Shivangi]

ok, Thanks for your support.