Multi Site JIRA Instance - License sharing

We have a JIRA instance setup for our site in Europe and we would like to setup another JIRA instance in the US (same company) to have a quicker response.  We plan on remote linking issues between the sites as described by the link at the bottom.  I've read through the document and also done a bit of searching but haven't been able to figure out how we can manage the user pool between the sites. 

To view the full details of an issue on the opposite site (EU user looking at US issue), does the user also need a separate JIRA license on the opposite site?  Is there a way to share the pool of users between the two sites?  We are using LDAP for user authentication.

https://confluence.atlassian.com/enterprise/federating-jira-managing-multiple-instances-461504624.html

2 answers

0 vote

You can share the user directories with LDAP, but in this arrangement, you will need two Jira licences, one for each Jira system.

But you don't have to have both sets of users on both servers.  If you have two groups in LDAP, such as EU-users and US-users, then you only allow each group to log into their local server, and use their groups to grant permissions to the shared issues.  e.g. US-users can browse project "shared" on the US server, and EU-users can brows project "shared" on the EU server.

Is this a case of a 'distributed issue tracking solution' where geographically distributed teams work occasionally together on a number of projects, while most work is done locally, or is it rather a case where all the content of all the instances needs to be available at all locations?

 

If it is the first - you might have a look at a synchronization solutions which are available in the marketplace.  It will allow exchanging specific issues between the different instances such that the users don't have the need to hop over to the other tracker.

There are different options available (as listed here), including Exalate.  
Check out following video showing how you can use Exalate to synchronize between 2 agile projects - ranking, sprint, epic links ... the whole shebang gets exchanged.

http://youtu.be/U7dzYzwyL30?hd=1

 

If you would be interested in this solution, feel free to book a demo at
https://exalate-demo.youcanbook.me

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Wednesday in Jira

Join our webinar: How 1B+ feature flag events helped us build the new Jira

Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...

143 views 0 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you