Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Move memo within a group in a JIRA Structure


I'm using a Structure in JIRA that is generated via a Filter. I then add multiple transformations to the Structure to filter out/group/sort the tickets.

The tickets represent features for a given release and thus are grouped by target release number.

I would like to be able to add some memos to the structure as a placeholder for tickets we haven't yet created. I enabled the manual modification of the Structure in the configuration tab and thus I can create memos, however when I try to move the memo under a given target release, I get the error

"Cannot move a non-issue here. You were moving memo "test" "

Is there a way to be able to move memos within a Group in a JIRA structure?


1 answer

Hello Marco, Alessandro from ALM Works here.

Thanks for submitting your question!

You should be able to move Memos around your structure board once you enable the *
Either from your Board title or Structure menu on Jira's Top Navigation bar, click:
Manage Structure > Click Configuration action corresponding to your board > Mark the Allow manual adjustments of generated content > Click the Update and Open button to get back to your board with updated configurations.

Hope this helps to address your issue.

Best regards,
Alessandro C.

Hello Alessandro,

thanks for your answer, but unfortunately your suggestion doesn't solve my problem. I modified the configuration as you proposed and I tried again, but the result doesn't change.

In order to clarify my problem, I'm attaching a screenshot (sorry had to blur some sensitive information) which hopefully can help better understanding the situation


Please let me know if this is now more clear and if you have any further suggestion on how to address the issue.

Thanks in advance

Hi, @Marco Bertolini. Unfortunately, I don't think this screenshot will clear things up. We'd need to see the automation rules (Generators) being used to create the structure. Also, we'd have to take a closer look at the Transformations you are using, too.  (BTW, that's an impressive collection of Transformations.) 

Somewhere in that mix, there's a higher-priority rule that's conflicting with your desired "manual adjustment." 

Please contact our support team for a more timely resolution so we can help you identify the conflict. Then, we can update this thread to share the resolution with the community.

Thanks for your patience,

-dave [ALM Works]

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you