It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Move existing users from an internal directory to 'Internal with LDAP Authentication'

We have an existing Jira setup that we want to connect to an LDAP server (AD in this case). To change the usernames we had to do the work around from here ( since 6.0 is not out in production yet so we can't do this (

The question is, now that we have changed the names, how do we get the users setup to authenticate against LDAP? All the usernames are the same as the ones in LDAP so I don't want to go the route of importing all new users. Is there a way to just say, "all users authenticate against LDAP now?"

2 answers

1 accepted

We just did a similar piece of work for the client where AD users and internal ones (legacy setup) were completely diffrent. We did not rename the internal users. Connected Jira to AD, made users all log in at least once with AD credentials, so the users got created on Jira side, then moved the content.

We used groovyrunner with the RenameUser443.groovy script modified in such a way so if the merge of 2 users (internal and external) is selected, it moves the content to the 2nd user instead of merging it and doesn't remove the user either.

After that was done the internal directory was disabled.

Get in contact via and I'll respond with the script.

I suppose you may also try just moving all user records within internal crowd database tables from one dir to another with direct SQL.

For the direct SQL, do you know which tables require changes in order to fully switch over?

You mean "cwd_user" table?

Any relosve ways?

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published Apr 09, 2019 in Portfolio for Jira

Portfolio for Jira 3.0 is here!

The wait is over... Portfolio for Jira Server and Data Center 3.0 is now officially here! Platform releases offer Atlassian an opportunity to shift our strategy, make bold predictions about t...

1,343 views 14 25
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you