Hi,
I am facing an issue to access below JIRA ticket:
https://prescinto.atlassian.net/browse/FRES-3073
Getting this error: "You don't have access to this issue"
Thanks
Dinesh
Hello @Dinesh S R ,
Good day! Welcome to Atlassian Community :)
There could be several reasons why you are unable to access the issue.
Thank you!
Hi @Dinesh S R .
Welcome to community :)
Could you please confirm if this is the only issue are unable to access in this project or all the issues ?
Could you please check below
- If you have the browse permission to the project
- If there is any issue security level set in the project that is set that is restricting this? There could be a possibility that issue security is set on the project and they issue is restricted
Or could the issue be deleted and you received any notifications from the project notification scheme?
You may also contact support here : https://support.atlassian.com/contact/ so that team cam further check in the DB to see if the issue deleted or moved to any other project
Thank You
Prachi
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