Mot able to access https://prescinto.atlassian.net/browse/FRES-3073

Dinesh S R
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February 24, 2025

Hi,

 

I am facing an issue to access below JIRA ticket:

https://prescinto.atlassian.net/browse/FRES-3073

 

Getting this error: "You don't have access to this issue"

 

Thanks
Dinesh

3 answers

0 votes
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 24, 2025

Hello @Dinesh S R ,

Good day! Welcome to Atlassian Community :)

There could be several reasons why you are unable to access the issue.

Thank you!

0 votes
Prachi Bolar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 24, 2025

Hi @Dinesh S R .

Welcome to community :) 

Could you please confirm  if this is the only issue are unable to access in this project or all the issues ?

Could you please check below 

- If you have the browse permission to the project 

- If there is any issue security level set in the project that is set that is restricting this? There could be a possibility that issue security is set on the project and they issue is restricted 

 

Or could the issue be deleted and you received any notifications from the project notification scheme?

 

You may also contact support here : https://support.atlassian.com/contact/ so that team cam further check in the DB to see if the issue deleted or moved to any other project 

 

Thank You

Prachi

0 votes
Vishal Biyani
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February 24, 2025

@Dinesh S R 

Check with your JIRA admin if you have required permissions

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