I want to programmaticaly (i.e. through a script and/or JIRA API) modify the Status field on a JIRA ticket/issue. Presumably Status field is closely related to Workflow. In the screenshot below, the buttons highlighted within that professional red circle are the buttons I want to manipulate through my script, which will then - I assume - update the Status field of the ticket/issue to the corresponding value.
When running the script, however, I seem to be getting an error: "text: Field 'status' cannot be set. It is not on the appropriate screen, or unknown.". Indeed, when I make an editmeta API call, the status field does not appear there (in other words, it doesn't appear to be modifyable, while some support tickets suggest it should be for this to work).
With all that in mind, could you advise where I can find the page in the JIRA system / settings pages, that will allow me to configure that field accordingly?
Beware that I'm not an administrator of that particular JIRA setup thus I have no visibility (or have restricted visibility) of what the configuration pages look like. However I might be able to get additional information from the Administrator(s) team.
Status is not a field. It's a display of where an issue is in the workflow. You should not be trying to "edit" it.
If you want to change a status, you should use a workflow transition from the current status to the new one.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs