I want to programmaticaly (i.e. through a script and/or JIRA API) modify the Status field on a JIRA ticket/issue. Presumably Status field is closely related to Workflow. In the screenshot below, the buttons highlighted within that professional red circle are the buttons I want to manipulate through my script, which will then - I assume - update the Status field of the ticket/issue to the corresponding value.
When running the script, however, I seem to be getting an error: "text: Field 'status' cannot be set. It is not on the appropriate screen, or unknown.". Indeed, when I make an editmeta API call, the status field does not appear there (in other words, it doesn't appear to be modifyable, while some support tickets suggest it should be for this to work).
With all that in mind, could you advise where I can find the page in the JIRA system / settings pages, that will allow me to configure that field accordingly?
Beware that I'm not an administrator of that particular JIRA setup thus I have no visibility (or have restricted visibility) of what the configuration pages look like. However I might be able to get additional information from the Administrator(s) team.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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