Modifying Jira Agile Workflow

We are currently using JIRA agile, and want to modify the JIRA agile workflow. JIRA agile workflow cannot be modified because upgrades will wipe out any modifications you perform to the workflow. This is also written in the description of the work flow.

Generated by JIRA Agile version 6.3.0.2. This workflow is managed internally by JIRA Agile. Do not manually modify this workflow.

The documentation does not provide an alternative to modifying workflows. I want to modify the workflow such that setting to "Cannot Reproduce" changes the resolution to a resolution that I want. This can be accomplished with a post transition function... if I was able to modify the JIRA AGILE workflow.

3 answers

It was a warning but you can still modify it, isn't that the case? If not, you can just copy this workflow make your changes to that copy and finally update the project's workflow to use the copy.

0 votes

There's two ways a workflow can be associated with a project, it's probably worth a quick explanation:

First, standard JIRA (without Agile) lets you define one or many workflows, and associate them with projects and issue types within a project (so you can have one project with a workflow for bugs and another workflow for stories and a third one for tasks etc etc etc).  Only Administrators can edit these workflows.

Secondly, the Agile addon allows you to "simplify" the workflow.  This changes the project so that it only uses one workflow, and that workflow:

  • Has open transitions - anyone in the project can move the issues to any status from anywhere
  • Configurable by the board owners - they can add and remove their own status
  • Is internally standardised and looked after by Agile

Now, in fact, what simplification does is just creates a standard internal workflow as per "standard jira".  Now, an admin can go and edit that workflow, despite JIRA warning you that "it is maintained by Agile and should not be edited", because it is just a standard workflow.  But, it is perfectly possible for a project admin to stomp all over any changes you make. So we can't recommend that you make the changes.  You will also lose all your changes on upgrades, and if you add workflow functions that are not part of standard JIRA, the workflow may stop working (I've only seen this happen once, and I'm not convinced it was the change we'd made, but I can't rule it out).

In other words, think carefully before you make this change, document it for upgrades and educate your project leads before they trash your work.  And don't rely on it remaining available in later versions of Agile.

So it sounds like there is no solution to my problem. Modifying a workflow which has changes that get wiped out and requires you to document and reapply the changes after upgrading the plugin is not scalable. Thanks anyway.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

53 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you