I’m experiencing an issue with my Jira site on mobile where the page is performing a hard refresh every second or so. This constant refreshing is making it impossible for me to use the site, as all content keeps reloading repeatedly.
I would like to confirm if this is a known bug or if there’s something specific to my setup that could be causing this issue. Any guidance or suggestions on how to resolve this would be greatly appreciated.
Steps to Reproduce:
1. Open Jira site on a mobile device.
2. Observe the continuous page refresh.
Expected Behavior: The page should remain stable without refreshing, allowing for normal usage. Actual Behavior: The page refreshes continuously, preventing any interaction.
I also have the same problem (opening jira in desktop modus on my phone). Feels like it is programmed that way on detection of a mobile device in an attempt to push you to the mobile app instead
Hello @Nirmal Panchal are you using the web app or the mobile app and which OS?
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I am using web app on chrome and it is in IOS device
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Nothing is showing up on the Atlassian status page. Tested on the android device just now and there is no refreshing. Clear your cache and try again.
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It is happening for me too. Continuously keeps reloading the mobile site. Using Chrome on IPhone.
I have tried clearing cache, closing and reopening the chrome app, uninstalling and reinstalling the chrome app altogether but no help.
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I have the same problem. The web site just refreshes in an infinite loop. Makes things completely unusable. iPhone / safari.
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Same for me. Forgot laptop today so desperately trying to use my iPhone for work incl JIRA
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