Migrating from JIRA Cloud to Server

We are trying to migrate users and data from Jira Cloud to Server and have been running into issues where the admin accounts get wiped out and we are not able to login to the server after the import.

Is there something we are missing?  Are there documented steps on how to do the migration from cloud to server?

3 answers

1 accepted

1 vote
Tarun Sapra Community Champion Jan 24, 2018

Are you doing a full system restore or trying to migrate projects from cloud to server.

Have you gone through this guide?


0 vote

Hi Tarun, thank you very much for the link.  That helped!!

0 vote


we although trying to migrate to jira server. But when I try to recover the exported files, I got this message:

Fehler beim Importieren der Daten: java.lang.IllegalArgumentException: [GenericDelegator.makeValue] could not find entity for entityName: AdHocUpgradeTaskHistory


I got two files with error logs and after the error message the system is crashing and I have to reinstall Jira incl. database.

Do anyone have an idea how to solve this?

Thx and Regards


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