The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Migrated Projects have different assignees as Original

Shawn Kan Jung Tze
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 23, 2023

I am trying to migrate a project from server (Jira Core 8.22.6) to a new server (Jira Core 9.7.0). The project was migrated successfully, However, i find that some information are wrong. E.g. Assignees are assigned as reporters and History shows wrong results for user related changes.

I found out that this is due to the User Keys. There are multiple users that have the following issue:

  • username (5555) with user key (JIRAUSER1234) in Jira Core 8 but with user key (JIRA4321) in Jira Core 9
  • Username (4444) with user key (JIRAUSER1234) in Jira Core 9

This has caused the history to show Username (4444) in some of the tickets due to them having the same user key as username (5555) in JIRA Core 8.

I'm using Project Configurator 3.9.18 for the importing and exporting.

Is there a way to fix this or change the user keys? Many thanks for your help

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Robert Mugabuhamye
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 2, 2024

hello @Shawn Kan Jung Tze , 
did you ever find an answer to this ?
thanks

Shawn Kan Jung Tze
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 2, 2024

Hi Robert,

Sad to say that i couldnt. The history is still using the wrong usernames. However for assignees, I wrote a SIL script to export to csv and import to the new server.

DEPLOYMENT TYPE
SERVER
VERSION
Jira Core 9.7.0
TAGS
AUG Leaders

Atlassian Community Events