Migrate users from one directory to another ... documentation

I just found out about this option in JIRA when connecting a delegating ldap user directory.

(Admin -> User Directory -> Migrate users from one directory to another ...)


I have been looking for the documentation, but didn't find it - probably I'm not looking in the right place.

3 answers

1 vote
Renjith Pillai Community Champion Feb 08, 2013

Sorry to say that so far, the documentation is not written for that and there is an open case for it for sometime - https://jira.atlassian.com/browse/JRA-28986

It has a short writeup on what is supported and what is not.

0 vote

Yeah... I would like to know exactly what happens under the covers. I tried this, it took forever with no feedback, so I shut jira down. This leads to all directories being disabled and no way to log in, other than modding records in the db.

That's bad news. I tried it (on 5.2.2) and it did convert 2400+ users correctly, but this was on a test machine. I'm wondering what would happen when we do the production upgrade.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,345 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot