Migrate to Cloud disappeared

[Matteo]

Hi everyone,
until a few months ago, in my Jira cloud instance (now at version 1001.0.0-SNAPSHOT), I had the possibility to migrate from the old server to the cloud as I did for some projects, now I can't find this function anymore but I only have Import Jira Cloud. What happened, how can I do it?

PS i am already org admin  and under apps i can't find jira cloud migration assistant

[Nikola Perisic]

Hello @Matteo 

To migrate from server to cloud, you need to use the Jira Cloud Migration Assistant that is located on your server and it's under the system apps filter.

[Matteo]

Hi Nikola,
in my Jira cloud apps i haven't the Jira Cloud Migration Assistant app, and there isn't if i try to search it. A few months ago i do this operation, but now it seems that all is disappeared. Thanks

[Nikola Perisic]

Are you migrating from server to cloud or from cloud to cloud?

[Matteo]

I'm on Jira cloud and try to migrate projects from our old jira server to cloud

[Nikola Perisic]

Ok, so in your Jira Server, you need to find the app named Jira Cloud Migration Assistant which is located within Applications > Manage applications - it's usually is there and probably you need to update it.