Migrate Requirements from Server to Cloud

[Wilhelm Herbel]

Hello,

our company just decided to migrate two main projects (R4J Requirements) into the Cloud of our sibling company.

Main reason is to enable a better co-working but as well to make sure everything is working fine after the end of support for Jira Software Server.

Now my question is, what is the easiest and most efficient way to do this?

As far as I understood the issues/project needs to be migrated first and afterwards the Requirements (R4J) can be migrated/created from that in the cloud.

Any help is much appreciated!

BR

Wilhelm

[Wilhelm Herbel · Accepted solution]

Quick update: I was able to get the migration assistant running (it was a network issue and I solved it via proxy for outbound connection). Afterwards the migration was easy and everything seems fine now.

Thank you for your suggestions.

[Dan Breyen]

Hi @Wilhelm Herbel welcome to the community.  I would recommend reviewing the documents provided by Atlassian on Migration. That should answer your questions.  There also is a separate category in Support for Migration questions.  Here's a few links that I found helpful when we migrated.

cloud-guide 

jira-cloud-migration-assistant 

jira-pre-migration-checklist 

use-the-jira-cloud-migration-assistant-to-migrate 

Hope that helps

[Wilhelm Herbel]

Hey

thank you for the helpful links. In the meantime I´ve created a test cloud site and was trying to migrate with the Jira Cloud Migration Assistant Plugin. But unfortunately I´m getting the error: We couldn't authenticate your cloud site Please try again. If this message appears again, contact support for help.

Our Server is not publicly available but as I have read in another post that should be no problem.

Just wondering what is causing this issue for me.

[Bernhard Doleschel (Ease Solutions)]

Hello @Wilhelm Herbel ,

thank you for your question.
I´m Bernhard from Ease Solutions, the vendor of R4J.

For the migration steps, please see our migration documentation. Your are right, first the Jira data itself must be migrated using the standard Jira migration assistant, then use our export/import tools to apply the tree structure.

For any further question around the migration, please consult again our friendly service desk team.

Best Regards,

Bernhard from Ease Solutions

[Wilhelm Herbel]

Hi,

thank you I´ve already found the documentation and trying to migrating the issues/project first to be able to import the ReqIf file.

Currently facing an issue not able to connect my Test cloud site to my Jira server instance: We couldn't authenticate your cloud site Please try again. If this message appears again, contact support for help.