Migrate LDAP users from one directory to another

We have 3 user directories:

  • JIRA Delegated Authentication Directory (Generic Directory Server)
  • snk-ldap-test-clone (OpenLDAP (Read/Write))
  • JIRA Internal Directory (Internal)

And as of now, we have 2 LDAP servers within our company:

  • Zimbra
  • OpenLDAP

Currently this is how we're working:

  • Before we moved to JIRA 5.x, we used the first user directory. It's connected to our Zimbra LDAP. We're still using this, but we want to get rid of it.
  • After we moved to JIRA 5.x, we started using OpenLDAP. So the majority of users are from the "JIRA Delegated Authentication Directory", while all new users are from "snk-ldap-test-clone".
  • We also use the "JIRA Internal Directory", but purely for users that are not in both LDAPs, thus not present in the two other user directories.

Our goal is to remove the "JIRA Delegated Authentication Directory", since it's obsolete and all its users can be found in "snk-ldap-test-clone". So I'm trying to migrate the users.

However, I only have two options:

Migrate from directory:

  • JIRA Delegated Authentication Directory
  • JIRA Internal Directory

Migrate to directory:

  • JIRA Delegated Authentication Directory
  • JIRA Internal Directory

Unfortunately, there's no way to migrate the users using built-in functionality.

Does anyone have any experience with this kind of "adventure"?

3 answers

This widget could not be displayed.

If the user names are the same in all the directories, it is an easy task. Add the new directory, make sure the relevant groups are available in the new directory and move it to the top of the directory list under Administration > User Directories.

If the user names are different, you have to do some renaming.

This widget could not be displayed.

I have a similar problem.  We currently authenticate against one server, but need to switch to a new server, and at the same time switch user names - while keeping the people attached to the same accounts during this process.  How can we manage this?  @Jobin Kuruvilla suggests that "you have to do some renaming", but I'm not clear where this renaming would take place.  Wouldn't it have to be on the current LDAP server?  That would be very disruptive, as the server is used for authentication of a bunch of other services too (and we don't want to change people's logins on those services).

This widget could not be displayed.

Oh - realized that the original question was related to JIRA- my question is about Confluence

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

161 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you