Migrate LDAP users from one directory to another

We have 3 user directories:

  • JIRA Delegated Authentication Directory (Generic Directory Server)
  • snk-ldap-test-clone (OpenLDAP (Read/Write))
  • JIRA Internal Directory (Internal)

And as of now, we have 2 LDAP servers within our company:

  • Zimbra
  • OpenLDAP

Currently this is how we're working:

  • Before we moved to JIRA 5.x, we used the first user directory. It's connected to our Zimbra LDAP. We're still using this, but we want to get rid of it.
  • After we moved to JIRA 5.x, we started using OpenLDAP. So the majority of users are from the "JIRA Delegated Authentication Directory", while all new users are from "snk-ldap-test-clone".
  • We also use the "JIRA Internal Directory", but purely for users that are not in both LDAPs, thus not present in the two other user directories.

Our goal is to remove the "JIRA Delegated Authentication Directory", since it's obsolete and all its users can be found in "snk-ldap-test-clone". So I'm trying to migrate the users.

However, I only have two options:

Migrate from directory:

  • JIRA Delegated Authentication Directory
  • JIRA Internal Directory

Migrate to directory:

  • JIRA Delegated Authentication Directory
  • JIRA Internal Directory

Unfortunately, there's no way to migrate the users using built-in functionality.

Does anyone have any experience with this kind of "adventure"?

3 answers

0 votes

If the user names are the same in all the directories, it is an easy task. Add the new directory, make sure the relevant groups are available in the new directory and move it to the top of the directory list under Administration > User Directories.

If the user names are different, you have to do some renaming.

I have a similar problem.  We currently authenticate against one server, but need to switch to a new server, and at the same time switch user names - while keeping the people attached to the same accounts during this process.  How can we manage this?  @Jobin Kuruvilla suggests that "you have to do some renaming", but I'm not clear where this renaming would take place.  Wouldn't it have to be on the current LDAP server?  That would be very disruptive, as the server is used for authentication of a bunch of other services too (and we don't want to change people's logins on those services).

Oh - realized that the original question was related to JIRA- my question is about Confluence

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,998 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot