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Microsoft Teams for Jira connector unable to resolve domain
Liz Kraft
I'm New Here 
Nov 17, 2023 I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Issue
Attempt to integrate Jira Server connector into a Microsoft Teams channel using the following steps.
- Next to channel name click ... > Connectors
- Next to Jira Server Connector click Configure
- Window appears with below error.
- Chrome
- Firefox
- Teams Windows application just shows a blank whitespace where error messages are.
- Chrome
Troubleshooting Steps
- Confirmed that the msteamsconnectors.azureedge.net does not resolve on multiple networks connected to different DNS servers
- Confirmed that issue is replicated on multiple web applications and on the teams application
My guess on the issue...
Seems like microsoft might have changed the domain that hosts this service and Jira Server connector needs to be updated to reflect this.
1 answer
Volodymyr Batrukh
Atlassian Team
Nov 22, 2023 Atlassian Team members are employees working across the company in a wide variety of roles.
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