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Mention functionality in Comments not working. Is this happening for anyone else?

Geoffrey Zabell
Geoffrey Zabell
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August 16, 2018

While using either "@" shortcut or using the '[+] Mention User' button, the interface won't populate with team members names. Can someone help? This is the latest version of Jira.

 

 

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Raynard Rhodes
Raynard Rhodes
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August 16, 2018

This is a browse permission issue.

Project Settings > Permissions > Browse Projects

You can modify this and add the user's group to it.

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Joseph Huynh
Joseph Huynh August 24, 2018

Hi Geoffrey,

We also found that some international input method can cause @mention to not work. If you switch to English @ mention will work.

Screen Shot 2018-08-24 at 3.16.27 PM.png

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