You need to ensure your workflow allows the transition. That is, check to see if the WF has a transition back to ready for review. If not add the transition. I might suggest using the "All" transition option thus allowing any status to be transitioned to from any other status unless of course you want/need a rigid WF.
Thank you for your reply! I guess the follow-up noob question would be on "If not add the transition." How do I do this? Sorry, don't see a menu item for this.
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no worries at all. glad to help.
prerequisite - So you need to be an admin (either for the project or a system admin)
You can find more in the docs - Workflows
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you are most welcome. One final word...
there are tons of good questions and answers here in the Community so be sure to use the Search field at the top of the page. If you don't have any luck just post a new question.
Cheers!
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