Mapping user in one domain to another

[Rich Wilkins]

Scenario:

• 2 AD Domains: DOM1 & DOM2
• DOM1 user name format is john.doe
• DOM2 user name format is jdoe1234
• Both accounts are for the same user.
• Both domains are connected to JIRA.
• DOM1 is where the current user activity is taken from.
• Once all data moved to DOM2 user, DOM1 will be decommissioned.

Action to be taken:

I need to move all assignments, created by, comments, etc. to utilize the DOM2 user account rather than DOM1.

Question:

What is the best method to perform the action?

[Olga Videc]

Hello Rich, 

I know you can move all assignments, created by DOM1 to DOM2 using bulk edit, filter issues created by DOM1, or he is a assigne and use bulk edit to transfer it to DOM2,  but not sure if it works for comments.

You want to erase DOM1 or?

[Rich Wilkins]

We are talking hundreds of users, so using bulk edit really wouldn't be an option. I think I'd need something script based.

Yes, after everything is moved to their DOM2 accounts, DOM1 would be decommissioned. 

[Olga Videc]

Okay, I get it now, this is how you could filter them based on domain, and then use bulk edit.

To filter based on a mail domain you need script runner, because of his function.

Do this go to your normal issue search go to advanced 

tissue function in issueFieldMatch("project !=xx ", "Request participants", "@emaildomain")

the first part doesn't have to project = something, it can be anything from JQL, the catch is that this function requires two parameters.

[Rich Wilkins]

Thanks Red. You are correct, some of these mappings can be done using something like:

issueFunction in issueFieldMatch("project != BLAH", "assignee", "john" )

However, this would take a lot of manual work to accomplish. It would also be more prone to missing something. While it's a good suggestion, I don't think this would be the best method. I am thinking the best method would involve some database alterations via script.

For those who would like it, here is the documentation on issueFieldMatch:

https://scriptrunner.adaptavist.com/latest/jira/jql-functions.html#_issuefieldmatch