Many proxyError after update to jira 6

[Andre Lehmann]

Hi there,

we just upgraded our Jira to 6.1 and receive many Proxy-Errors (non reproducible) in our system...

There was nothing changed on our proxy-infrastructure and ports. It's all the same than it worked for Jira 5.

Also the error is not timout-related because I can active click through Jira and sometimes the proxy-error appears immediately and after refreshing/reloading the page everything is ok.

We have the following infrastructure:

Browser: https (reverseproxy) => redirects to JIRA-URL with http
On Jira-Server is another local apache which redirects everything via AJP to Jira.

User receives:

Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET/jira/browse/ABC-123
Reason: Error reading from remote server

local httpd-log throws: request failed: error reading the headers

reverseproxy-throws: error reading status line from remote server SERVERNAME, referer: https://URL/jira/browse/ABC-123

Does anyone has an idea?

Kind regards
André

[Celso Yoshioka [Atlassian] · Accepted solution]

Hi Andre,

Are you using a self signed certificate for Apache?

Is this certificate installed in JIRA?

Also, is there any error in JIRA logs for this same urls?

Please copy your virtualhost here, so it can be checked.

Regards,

Celso Yoshioka

[Andre Lehmann]

Hi Celso,

no we aren't using selfsigned certificates.

I can't remember what we have done, but the error disappeared.

Maybe the reason was: clearing the Tomcat-work folder.

Nevertheless I will accept your answer :-)

Kind regards
André

[Andre Lehmann]

no idea?

anyone?