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Manage French date format (cloud)

Hi ! 

New on Jira cloud , I would like to manage data format display for my future user. 

As French users, format is supposed to be : 25/08/2019 

I set date format on User Interface to dd/MM/yyyy

On advanced setting I set 

jira.date.picket.java.format to d/MM/yyyy 

jira.date.picket.javascript .format to %e/%m/%y

 

But all my calendar fields stay to 2019/05/25 format (input & display)

 

Could anyone help me? 

 

 

2 answers

1 accepted

1 vote
Answer accepted

Hello Elodie,

Welcome to Atlassian community!

To ensure we are on the same page, please check below what are the correct settings you should edit to update your date formats:

1 - To change the display format:

- Navigate to JIRA Settings > System > Look and Feel OR type GG > Look and feel

- Add the format you want (dd/MM/yyyy) in the Day/Month/Year Format field. If you want the same format to display for the fields that use date and time together, edit the Complete Date/Time Format.

2 - To change the date picker format (Input format):

- Navigate to JIRA Settings > System > General Configuration > Advanced Settings

- Add the format your want (dd/MM/yyyy) in the jira.date.picket.java.format. f you want the same format to display for the fields that use date and time together, edit thejira.date.time.picker.java.format.

That been said, I suggest you double-check if the fields you tested so far are Date/time pickers, which have different fields to set formats as mentioned in the instructions above.

For more information about the suggested configuration, you can check the documentation below:

Configuring the look and feel of your Jira applications

Configuring advanced settings

Let me know if this information helps.

Hi Pete,

Thanks for informations :

Point 1 - OK / Point 2 - OK (except my paramater is jira.date.picker.java.format )

Maybe it's a field type issue. The fields I want to change are custom field  - calendar. Does the setup apply to this type of field?

Hi Elodie,

Did you find a solution? We have the same problem. 

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