Making "Linked issue" field as mandatory while transition

[sanjay_sapra]

Team , I want to make "Linked issue " as validator/condition so that before moving the ticket from open to In progress , all should link the issue . 

I have done through validator "Field is mandatory option" but that showing only custom field . 

Can anyone suggest on this.

[Stephen Wright _Elabor8_ · Accepted solution]

Hi @sanjay_sapra 

I don't believe this is possible natively; you'd need an app to extend the functionality of validators to linked issues - such as Jira Misc Workflow Extensions

Check out more options for workflow enhancing apps on the Marketplace :)

Ste

[sanjay_sapra]

@Stephen Wright _Elabor8_  plz try to provide some free option . because given extension is paid 

[Stephen Wright _Elabor8_]

Hi @sanjay_sapra 

I'm not sure if this will fulfil your needs, but you could check out Workflow Rules Lite which I found on the Marketplace.

Alternatively, you can search the Marketplace for other free apps. After searching for keywords, choose to only show "Free" results from the left-hand Filter By menu.

Ste

[sanjay_sapra]

Can anyone help me on this .

[Charlie Misonne]

I can confirm JMWE does have a linked issues validator.
Here is the documentation about it.

[Angélica Luz · Accepted solution]

Hello @sanjay_sapra,

Thank you for reaching out to Atlassian Community!

When using Validators on the workflow, the only option to force Linked Issues to be modified during a transition is the Field has been modified Validator.

I tested here and it works. So please, add that validator for the Linked issue on the desired transition and make sure that the transition has a screen and the Linked issue field is on the screen. 

Note that, this validator is to modify the field. So, even if there are already linked issues to the ticket, it will be necessary to modify the field.

If you don’t want the behavior mentioned, then it will be necessary to use an add-on as Stephen mentioned.

Please, take your time to test and let us know how it goes.

Kind regards,
Angélica

[sanjay_sapra]

Hello @Angélica Luz  I have tried to test with given steps still not able to move the ticket to done status from DO  (Linked issue has been added in given ticket.). Attached snap shot .

Can you suggest /help on this . 

[Angélica Luz]

Hi @sanjay_sapra,

It’s necessary to add a screen to the transition, so when you select the status, it will open the screen and that’s where you can update the field for the transition to work.

With this said, go to the workflow again, click on the transition and select Edit to select a Screen. Please, make sure that this screen has the Linked issues field.

• Manage issue screens

[sanjay_sapra]

@Angélica Luz  I have done the same changes and working fine . But still having some queries .

1) If someone added linked issue in starting transition . then why new pop up screen coming and showing error for linked issue missing .

Attached snap shot will provide more clarity .

[Angélica Luz]

Hi @sanjay_sapra,

That’s expected, because the validator is “Field has been modified”, so even if there is a linked issue already, the user that is transitioning will have to update the Linked issues field. 

In this case, it’s necessary to change the error message that you added to the validator so it will be more clear for the user. 

That's the only option to use a validator for linked issues without using an add-on.