So our company wants to use the Jira before we made the purchase we will use it for the free trial. we have Asana as a project management tool. We tried the "Jira Software + documentation" product. I will like to make my CIO as an admin overall in this product so that he can try some other plugins to transfer the projects from the Asana to Jira.
It's still not clear, apologies. So Asana is unrelated to the question? Is the Jira Software + documentation product you're referring to Jira Software and Confluence?
These are two separate products. You'll first need to go to Jira Global Permissions and check what groups are set to be the administrator in Jira. Then, you'll want to add your CIO to those groups.
The same for Confluence, you want to go to Confluence Global Permissions, and see what groups have "Confluence Administrator" checked, and he can be added to one of those.
If your CIO needs to install paid add-ons or manage other users, then he will need to be in the group called site-admins. Please review Cloud Add-ons and Plugins for more information.
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