We have a JIRA 7.0 server system which is being used across our development and engineering teams. I have configured email notifications such that emails are sent for creation of new issues and changes to existing issues. However, we are finding that whilst a user is editing an issue (updating comments, attaching files etc.), each change they make generates a separate email notification, meaning that other users can see several email notifications for changes to a single issue within a matter of minutes. It would be preferable if there were a way to make multiple changes to an issue (and be able to preview what the updated issue would look like - very useful when you are using comment text formatting for example) before saving/applying the changes and then this resulted in a single email notification to report the changes that had been made (e.g. comment updated, file(s) attached, priority changed etc.). Is this already possible (of is there some way we set email notifications to avoid the multiple email scenario)? If not this would be an excellent improvement to the useability IMO.
We have run into this issue, too, and have come up only with these low-tech solutions:
Jason, thanks for the suggestions.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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