Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Make assignee as unassigned while moving the tickets between projects

Lakshmi S
Lakshmi S November 4, 2022

Hi Team,

How to make assignee as unassigned while moving tickets from one to another projects.

Answer
Watch
Like Prashantgouda KARAKANAGOUDR likes this
482 views

4 answers

1 vote
Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 4, 2022

Hello @Lakshmi S 

That is a feature that Atlassian is choosing not to implement, based on the Won't Fix status of this issue.

https://jira.atlassian.com/browse/JSWSERVER-16527

Reply
0 votes
Prashantgouda KARAKANAGOUDR
Prashantgouda KARAKANAGOUDR September 13, 2023

Using Automation rule.
Using Move issue event

Add Action update assignee and choose value as unassigned.

View More Comments
Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
September 13, 2023

Nice alternative!

Like • Prashantgouda KARAKANAGOUDR likes this
Reply
0 votes
Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 5, 2022

Hi @Lakshmi S ,

you can't do that using builtin feature. You could implement a listener based on the issue moved event that clean assignee.

This feature has been requested in the past but without success https://jira.atlassian.com/browse/JSWSERVER-16527

Hope this helps,

Fabio

Reply
0 votes
Matt Doar
Matt Doar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 4, 2022

Not sure how I would automate that. Or why. But you could bulk change the assignee to unassigned, then move the issues

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
TAGS
AUG Leaders

Atlassian Community Events

    See all events