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Make assignee as unassigned while moving the tickets between projects

Lakshmi S
Lakshmi S Nov 04, 2022

Hi Team,

How to make assignee as unassigned while moving tickets from one to another projects.

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Trudy Claspill
Trudy Claspill
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Nov 04, 2022

Hello @Lakshmi S 

That is a feature that Atlassian is choosing not to implement, based on the Won't Fix status of this issue.

https://jira.atlassian.com/browse/JSWSERVER-16527

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Prashantgouda KARAKANAGOUDR
Prashantgouda KARAKANAGOUDR Sep 13, 2023

Using Automation rule.
Using Move issue event

Add Action update assignee and choose value as unassigned.

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Trudy Claspill
Trudy Claspill
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Sep 13, 2023

Nice alternative!

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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Nov 05, 2022

Hi @Lakshmi S ,

you can't do that using builtin feature. You could implement a listener based on the issue moved event that clean assignee.

This feature has been requested in the past but without success https://jira.atlassian.com/browse/JSWSERVER-16527

Hope this helps,

Fabio

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Matt Doar
Matt Doar
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Nov 04, 2022

Not sure how I would automate that. Or why. But you could bulk change the assignee to unassigned, then move the issues

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