I am trying to get SD to accept auto replies from a zendesk instance. They are currently all failing due to the default mail handler configuration.
So I tried the below for my issue which was an accepted fix for the issue in 2015:
However, I do not see the ability to disable this module in the addon when I browse to it. I'm not sure if this is no longer possible or if I am doing something wrong.
It's nothing you are doing wrong - I just verified with Cloud Support that you can't disable those modules in Cloud and they cannot do it for you.
Here is the related bug report:
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs