Mail not working after upgrading from JIRA 4.3.4 to 5.0.2

[Dave Donnelly _Sensata_]

Just upgraded from JIRA 4.3.4 to 5.0.2. Sandbox installation worked with no issues. Production installation is refusing to send emails. Error message: "AuthenticationFailedException: No authentication mechansims supported by both server and client"

This server has two JIRA installations. The second is still v4.3.4 The same setting work ok on the second installation but not on the new 5.0.2 installation.

Any help would be gratefully received.

Thanks a million,

David

[Dave Donnelly _Sensata_ · Accepted solution]

Ok according to the JIRA knowledge base here: http://confluence.atlassian.com/display/JIRAKB/%27No+authentication+mechansims+supported+by+both+server+and+client%27+when+Configuring+Microsoft+Exchange+SMTP+Server

i need to

Set -Dmail.smtp.auth.ntlm.domain=<Domain_name> and restart JIRA.

I have two instances of JIRA on this server how can I tell which is which in the registry editor...?

[Dave Donnelly _Sensata_]

Some of the parameters have directories list in them when you click on them to have a look. Was easy to tell where they came from then. :)

[Dave Donnelly _Sensata_]

I deleted the current one and added it again if that is what you mean...?

[Aspect Infra Team]

did you try to recreate "SMTP mail server" ?