This may have been answered somewhere but I can't find it. 2 seperate questions.
1: Can the account used for the mail handler also be made into a Jira User? we are looking for our Jirabot to be made into a user to handle add ons and also use it for the mail handler. It will allow us to also set it as the default reporter for external clients
2: One of the incoming mail groups isn't giving errors but also wont pull mail and make tickets to it. It's configured exactly as all the ones that work. Screenshot below.
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