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Lost permission to edit and delete work logs Edited

Two days ago, I lost the permission to edit and delete worklogs, the edit or delete button disappeared. I am an administrator and I can access permission schemes (and time tracking permissions)

I got frustrated and added myself (Single User) to all permissions under "Time Tracking Permission", in all permission schemes. I still can't edit or delete worklogs

Other users with "Member" only access can edit or delete worklogs.


1 answer

Hi @Arvin Yorro Are you talking about an old or new view?


In the old view you have a magic where is my field? button.


Screenshot from 2019-12-03 09-49-46.png


In the new view you can check what you have in the configure.


Screenshot from 2019-12-03 09-49-17.png

I'm using the new view. The Issue > Configure does nothing to help me show the work Edit Delete Worklog button

I'm not talking about the missing field, but the missing edit and delete links in the Worklog view



Ahhh, I confirm I also do not see these links in a new view - this is the way Atlassian is deploying new changes ;)


As a workaround you can switch to old view and edit/delete worklogs.

Another finding - these links are visible in the next-gen project.


So the only affected projects are classic ones with new view.

Heh - another finding, I can see these links even in new field for classic Kanban projects. I cannot see them for classic Scrum projects.


Small update - I can see these links in the classic Kanban project created in the past. I cannot see these links in all newly created classic projects, regardless template used.

@Jakub Sławiński I can see these links last week. Only Yesterday that I couldn't see them. Other accounts (members) can also see these links.

Looks like an issue on the Atlassian side. You should raise a ticket and in the meantime use old view as a workaround.

@Arvin YorroAny progress on that? Did you get any answer from Atlassian?


I still have the same issue on one of my cloud instances.

@Jakub Sławiński We decide to just promote my account to full admin, we don't have the time to go through anymore process. Thank you for your help

And promoting to a full admin helped? I am a full admin on my testing jira cloud instance and I still have a similar issue.

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