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Hi, I changed my phone recently and now the Authenticator app doesn't show my codes anymore, even if I'm logged in with my main Google account.
Because of that, I can't access my account anymore on https://bugs.mojang.com/
When I log in using my account name + password, it automatically redirects me to a 2FA-token verification form. But there is no option like "Forget code" or "Lost 2FA code".
So I'm basically stuck. How can I fix that?
Thank you in advance.
Checking the URL : https://bugs.mojang.com/secure/Dashboard.jspa from my end this looks like Jira server setup. Please refer to https://community.atlassian.com/t5/Jira-Software-articles/How-can-I-add-2FA-to-Jira-Server-or-Confluence-Server/ba-p/1492654
Thank you for the reply, but I'm not sure you understood my issue.
I'm not an administrator of the plateform, so I can't do anything on my side. I'm not familliar with Jira/Atlassian but if I well understand, the website I have issue on is actually out of reach of your services.
So I think I need to contact an administrator to unlock my account, but there is no form. I think I'm stuck then.
Will need to create another account...