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Lookup Issues 2 Variables


Can a single automation create 2 variables from a "lookup issue"?

My intention is to send an email via automation, which will display result from 2 different lookups.


Lookup1 => Variable1 (list)

Lookup2 => Variable2 (list)


The email would display both lists.

Can this be done?


1 answer

1 accepted

0 votes
Answer accepted
Alex Koxaras Community Leader Sep 12, 2022

Hi @Hagay and welcome to the community

Unfortunately you can only have ONE lookup at a time. I mean you can place as many lookup components as you like, but every time you place, it will "erase" the previous lookup's results.

To your case I would either:

  • Send two different emails on the same rule
    • Lookup1
      • Send email
    • Lookup2
      • Send 2nd email
  • Create two different rules
  • Use a webhook to get a JSON payload and then work with that in your email
  • Try to store the lookup1 results on a new variable and then work with that. But keep in mind that most likely the new variable is going to be a text variable.

Thanks Alex.

Sending two emails / creating two rules will both result in something different from what I want to achieve, so that irrelevant for me.


I didn't understand your last suggestion.

If it's possible, I can also combine both lookups to a single one, and split it when iterating, but I didn't find a way to do it. Something like an "if" clause within the loop

Lookup 1 results:
  * //IF CONDITION1 {{key}} - {{summary}}

Lookup 2 results:
  * //IF CONDITION2 {{key}} - {{summary}}

 Is something similar to this possible?

Alex Koxaras Community Leader Sep 12, 2022

Conditional logic exists on smart values

However I'm not sure how you are going to use it, since {{lookupIssues}} will only yield results from one JQL.

Jira automation provides a component "Create variable". Read more here

Issue solved.

I eventually did it by using a single JQL lookup, and then splitting the result using a condition. 

This was possible only because, luckily, the 2 lists I wanted to display are quite similar and can be fetched in a single JQL. The lists differ with a single attribute. Otherwise my solution wasn't useful.



<h3>First List</h3>
<li>{{key}} - {{summary}}</li>

<h3>Second List</h3>
<li>{{key}} - {{summary}}</li>



Like Alex Koxaras likes this

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