I am unable to logout my profile in Jira, I have attached an URL of the recording.
https://drive.google.com/file/d/1427cDGQRwjXCsE75CKaHO58Zdx40Q5gR/view
Video doesn't play. Could you just explain what you click on? And have you tried clearing the browser cache and making sure it does not remember passwords etc?
No, I didn't tried clearing browser cache, and what is the effect of remember password on it, Please explain. There are many web app in which people click on remember password but there is no effect on logout functionality.There is no option for attach a video here so I reply on your community's mail with an attached video.
The cache remembers stuff about your sessions. Sometimes that goes wrong, and cleaning it out fixes it.
Could you just explain what you click on? And what happens (no response, a refreshed page, jumping through several pages etc) And try cleaning the cache out so that it does not try any "automatic log in"
I clicked on log out button, but it refreshed the current page and stayed on dashboard page, so log out function is not completed. May I have your mail ID so I can send the screen recording of whole scenario.
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