Links between Jira and Confluence are not removed

I run Jira and Confluence (4.3.5 & 4.3.6). Both connectid via Application Link (fully trusted).

There are two issues:

* Adding an issue to a page in confluence generates a link in the jira issue. If the page is removed, the link in jira stays alive and leeds to the following page: A page with this title has been deleted. Contact your space administrator if you would like it restored.

* Removing the jira makro from a confluence page leds to jira still linking to the available confluence page, where is no longer the macro included, so maybe no information about the issue in this page.

Jira seems to ignore both remove commands, or they are not send from Confluence.

1 answer

Hi there,

As per stated in the related support ticket that you raised in our system, the reason why the link still appears in JIRA issue although the Confluence page or the JIRA issue macro is because:
- JIRA remote issue link is not dynamic
- This means that when a Confluence page is linked to JIRA issue via JIRA issue macro, the remote link data will be stored in the remotelink table. However, the data will still remain in the table although the JIRA issue macro has been removed in the linked Confluence page

Based on this findings, I have raised an improvement request which can be accessed here:
- Issue remote link will still exists in JIRA issue when the linked Confluence page is deleted

Cheers!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

21,911 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you