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Linking dataflow Jira Service Desk to Jira Kanban

Devin Hilton
Devin Hilton
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February 11, 2021

We are looking for the ability to be able to populate Jira Service Desk tickets to our Jira Kanban – Board, the post below references linking to a Jira Service Desk project and issues can then be populated to the Todo or Backlog of a specific team board. This has been found in multiple posts on Atlassian community support, but I am not seeing documentation on how to create the link allowing us to link Jira Service Desk directly to Jira Kanban.

https://community.atlassian.com/t5/Jira-questions/Could-I-set-up-a-kanban-board-on-JIRA-Service-Desk/qaq-p/389279

 

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John Funk
John Funk
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February 11, 2021

Hi Devin - Welcome to the Atlassian Community!

You can do that by simply creating a card or cloning the JSM card to your Classic Software project. That can be done using a post function in your workflow or using an add-on like Automation For Jira or ScriptRunner. 

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