Linked Issue Disappearing

[Willow Osage Christenson]

I am trying to link one issue to another, the link happens fine and I get no errors. The problem comes when I refresh the page or navigate to any other page, the liked issue disappears. You can see in the screenshot below that the link "relates to" was made, but that it does not show up. I have checked all collapsed sections and do not see it, I also do not see linked Issues in the screen configuration at all. Thank you for your help!

[Willow Osage Christenson · Accepted solution]

I got a resolution from the support ticket. Linked Issues were hidden in the field configuration. Clicking "Show" below solved the issues. 

[George Bliss]

Thank you for this!

[Jack Brickey]

H @Willow Osage Christenson , have actually linked an issue? I can't tell from your images.  In your first image you have the icon with the chain to create a linked issue. Did you use it to create a link?

[Willow Osage Christenson]

Hello @Jack Brickey Yes I linked HUN-8 to HUN-12, you can see on the bottom left of my screenshot in the history "This issue Relates to HUN-8", you can also see in the Find Your Field window that the current issue does have linked issues. The problem is that under the description I should see the linked issue, and I don't.

[Jack Brickey]

What type of project is this? Is the issue occurring on multiple projects or multiple issues in the same project? Are other user experiencing this as well? 

[Willow Osage Christenson]

@Jack Brickey I am using Software projects, this issue persists over multiple projects and happens to multiple users. 

[Jack Brickey]

I would suggest opening a case with Atlassian support. Maybe there is a regression that I am not experiencing. if you do so and get an answer please update us here.